Our lawyers counsel clients on website and digital accessibility issues under the Americans with Disabilities Act (ADA), Twenty-First Century Communications and Video Accessibility Act (CVAA), and similar federal and state laws and regulations, and represent clients in the defense of related class actions. Our litigators have experience handling cases in the United States District Courts for the Eastern and Southern Districts of New York, where many of these federal cases are filed. For example, we have represented defendant companies in direct-to-consumer and retail industries in website accessibility lawsuits.
While the ADA requires that businesses and property owners generally open to the public (known as public accommodations) make their locations accessible for people with disabilities, the law was enacted in 1990, before conducting business and consumer transactions over the internet became commonplace. Since 1990, an ever-increasing number of products and services have been offered over the internet, and digital accessibility has become a concern for the platforms on which they are provided. Digital accessibility is the ability of a website, mobile application, or electronic document to be easily navigated and understood by a wide range of users, including those users who have visual, auditory, motor, or cognitive disabilities. As more aspects of our daily lives migrate to the internet, a growing number of plaintiffs have asserted that websites and applications are places of public accommodation under the meaning of the ADA, and court decisions and legislation concerning digital accessibility have made this a rapidly evolving area of law. These developments make it important for businesses to assess the accessibility of their websites, applications, and other digital platforms and to seek guidance concerning new developments in the law.